Helpdesk

Optilon's license and support customers get qualified help regarding their APS-system through Optilon's helpdesk. This implies access to services such as assistance from our consultants, FAQ in our bank of experience, membership in Optilon's forum for APS-systems as well as login to the online support, accessible from www.optilonsolutions.com. A higher level of agreement could also give priority in the support queue.

The following APS-systems provided by Optilon are supported:
M3 Advanced Production Planner (APP)
M3 Muli-site Planner (MSP)
M3 Supply Chain Planner (SCP)
M3 Demand Planner (DMP)
iPlanner (IPN)
Supply Chain Guru (SCG)
Service Optimizer, SO99+ (SO)

For more information contact magnus.edberg@optilon.se

Start TeamViewer as support program.
To be used when you as a customer needs help from an Optilon consultant.

Start TeamViewer to hold a presentation.
To be used when you as a customer or partner wants to present something to somebody at Optilon.

Start TeamViewer to join a presentation.
To be used when an Optilon employee wants to show you something.